Maintenance
Feature maintenance in an ERP (Enterprise Resource Planning) system refers to the processes and tools that ensure the proper functioning, updating, and optimization of the ERP system over time. This includes handling software bugs, upgrades, and improvements, and ensuring that the system evolves with the business requirements.
Maintenance Schedule
A maintenance schedule for ERP feature maintenance is a systematic plan that ensures the ERP system stays up-to-date, secure, and performs optimally. By scheduling regular maintenance tasks, businesses can proactively manage the ERP system’s performance, minimize downtime, and avoid potential disruptions.
Maintenance Visit
A maintenance visit typically refers to a scheduled visit by service personnel or technicians to perform routine checks, updates, or repairs to equipment or systems. This is commonly associated with service-based industries such as manufacturing, field services, utilities, and equipment maintenance, where companies need to manage scheduled maintenance visits for machinery, customer installations, or infrastructure.
Key Maintenance Activities
- Daily: Monitoring system performance, backups, user access logs, and minor issue resolutions.
- Weekly: Reviewing software logs, running database optimization scripts, testing integrations, and addressing any user-reported issues.
- Monthly/Quarterly: Applying system upgrades, conducting security audits, reviewing compliance, and collecting user feedback for enhancements.
- Annually: Reviewing major system updates or changes, planning for infrastructure scaling, and evaluating the need for additional customizations or features.